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Grievance Policy

We encourage students to discuss their concerns with members of the administration and teaching staff. Students are expected to address issues or concerns with an admission representative first, then if the student is not satisfied, they can meet with the Assistant Director, and if still unresolved, the student is encouraged to schedule a meeting with the School Director.

 

If a problem cannot be resolved within the institution, then the student may make a formal complaint to:

 

Texas Workforce Commission.

Career Schools and Colleges

101 East 15th Street Room 226T

Austin, Texas 78778-0001

Phone: (512) 936-3100

career.schools@twc.state.tx.us

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