This program prepares students to deal with the problems they may encounter when supporting Personal Computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students to take the A+ certification exams. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer.
Successful students may choose to progress to advanced qualifications such as MCSA, MCSE which are in high demand.
Duties and Responsibilities:
Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment,
following design or installation specifications
Conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Support Specialist, Computer Technician, Computer Support Specialist, Help Desk Analyst, Technical Support Representative, Computer Systems Analysts, Computer Hardware Engineers.
This course prepares the student for the following exams
CompTIA 220 – 1001
CompTIA 220 – 1002
Duration: 12 weeks
Delivery: Classroom & Virtual Live
Start Date: Please Call